Need Help With a Vending Machine?
Having a problem with a Grab A Snack machine — a stuck product, a charge with no product, or a machine that's not working? Tell us what happened and our Richmond-area service team will review your request.
What Do You Need Help With?
Pick the option that matches your problem — we'll take you straight to the right form.
Quick Answers to Common Problems
Fast guidance for the issues we hear about most. When in doubt, submit a service request below.
Service Request Categories
Tell Us What Happened
Include as much detail as you can. Your request will be submitted and reviewed by our service team. Looking for a new machine instead? See if your location qualifies.
Tell Us What Happened
Share the details below and our service team will review your request.
Rather Reach Us Directly?
Service questions go to our service team — separate from new-machine requests.
Other Ways We Can Help
Answers, coverage, and new-location requests.
- Read the vending FAQCost, contracts, installation timing, payments, refunds, and service.Read the vending FAQ
- Contact Grab A Snack about a new locationNew vending requests and general business questions.Contact Grab A Snack about a new location
- Browse the Grab A Snack business catalogSee the snacks, drinks, and equipment we stock for local businesses.Browse the Grab A Snack business catalog
- Vending services in Richmond, VACoverage details and local answers for Richmond businesses.Vending services in Richmond, VA